Austin & Taylor Home Furnishings Inc in London, ON Open now

Reviews about Austin & Taylor Home Furnishings Inc

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  2019-12-06, by Craig Klomp
  My experience with Austin and Taylor was extremely disappointing. My family did an massive renovation to our house 2 years ago and we were so excited to buy the final touches to completely our dream home. We knew that Austin and Taylor had a reputable name from staging the dream homes around the London area. But they have you fooled for sure, the furniture is not meant to last its made just to look good. All Austin and Taylor is good for is stealing your money for their expensive products. None of their products are meant to last, we had bought an complete living room furniture set which was extremely expensive as we were told it was built till last. 3 Weeks into receiving our furniture we found it was all piling. We obviously made a compliant to Austin and Taylor and they came out and gave us a ‘shaver’. They told us to solve the problem we would have to shave our furniture. ARE YOU SERIOUS? With spending the money we had on our furniture there should be no reason why you need to “SHAVE” your furniture once week. Austin Taylor is nothing more than an expensive store who doesn’t take pride in there products, customer service or workmanship. With this being said we had ordered a custom dining room table set to fit our dream space. It was custom built by the builder in the store, of course it was expensive because it was custom, it was by Austin and Taylor and apparently “good quality” With that being said it scratch the day we got it by placing a fork or glass on it, not to even mention the chairs are all beat up and destroyed by just the little buttons on peoples jeans. I would avoid doing business with Austin and Taylor, you are better off going to your local furniture store as they will have better quality furniture and you will get a better quality for your money.