Rexall Pharma Plus in London, ON Open now

Reviews about Rexall Pharma Plus

• ★ ☆ ☆ ☆ ☆

  2019-10-18, by Jay Constantine
  Like other reviewers here, I have not had good experiences at the Canada Post kiosk in this Rexall. I try really hard to be pleasant and friendly to the staff but they always seem miserable and grouchy. I know working a retail-type job and dealing with the public is not always the most pleasant of jobs, but it would be really nice if the staff could make a little more effort to at least have a minimum standard of politeness. I always feel a little bit belittled when I visit this location and have to ask questions, the pricing is usually higher to ship things than it was when I measured and weighed a package online (not sure why...), and I just generally feel like I'm a huge inconvenience to the post office employees even though they are being paid to be there. I've been snapped at a few times even though I am not a rude or aggressive person, and there is almost always a long line and super slow service. I have switched to printing all my shipping labels at home specifically so I can avoid this post office, and before that I used to make the drive out to the Cherryhill location because it was just such an unpleasant experience to be at this one. Canada Post should investigate if there is something that can be done to improve the working conditions for these employees to improve their moods or it should consider hiring employees with better customer service skills. I really don't like to pick on employees, but they should not be making customers so uncomfortable they have to go to a different store to mail packages. The Rexall itself is fine and the staff are very friendly.